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Fearless Case Presentations
Teresa Duncan MS
Receptionists, managers, hygienists and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions!
This course will help you to become more comfortable with discussing your patient's treatment options. The ideal case presentation should relax the patient and not be a source of stress for you!
Participants will learn:
- Conversations for doubting or resistant patients.
- Which common questions to expect from patients.
- How to move your patients to yes by using non-clinical language
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ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. This continuing education activity has been planned and implemented in accordance with the standards of the ADA Continuing Education Recognition Program (ADA CERP) through joint efforts between Tribune Group GmbH and Colgate Oral Health Network.
Tribune Group GmbH Inc.
Nationally Approved PACE Program
Provider for FAGD/MAGD credit.
Approval does not imply acceptance by
any regulatory authority or AGD endorsement.
7/1/2019 to 6/30/2021.
Provider ID# 355051